Benton PUD Broadband

What is broadband?

Broadband is a fast connection to information services (such as voice, video and data) with the ability to send and receive large amounts of information quickly, securely, and conveniently. Benton PUD’s broadband backbone uses fiber optics which is the fastest, most reliable broadband medium.

How does Benton PUD fiber network link into the “outside Internet world”?

The Benton PUD fiber network is connected to NoaNet (a statewide high-speed network). NoaNet in turn, is connected to the international internet backbone at hubs in Seattle and Portland.

What does broadband mean for the community?

Reliable high-speed information exchange is one component in economic growth and diversification within a community. It draws and sustains high tech business, medical providers, and others who want to live in rural areas yet still be connected to the world.

In the Tri-Cities, agri-businesses need high-speed connections to monitor field conditions, to meter water and electric usage, and to access market information. Businesses need high-speed connections for daily commercial traffic – payroll, bills of lading, purchase orders, automated library systems, medical information. Healthcare providers need high-speed connections to share diagnostic images and confidential information with other physicians. Schools need high-speed connections to provide educational tools, research sharing, and distance learning opportunities.

Who are Benton PUD’s broadband customers?

Benton PUD provides broadband services to the community on a wholesale basis. This means Benton PUD’s customers are Retail Service Providers (RSPs). These RSPs serve the end-users. Click the following link for a list of RSPs that provide services on Benton PUD’s network.

How can I find out if broadband services are available in my area?

Please see Benton PUD’s coverage map for general information. For specific information, please contact a local Retail Service Provider or Benton PUD at broadbandinfo@bentonpud.org or 509-585-5374 to learn where coverage exists and what additional build outs are in construction.

How much does the service cost?

Monthly service charges and hookup fees depend on the requested service(s). In addition each Retail Service Provider sets their own rates. Shop around to best meet your needs.

What does Benton PUD offer over its broadband network?

Benton PUD Broadband offers a number of different wholesale services on its network. These include point-point fiber connections, point-point wireless connections, fixed wireless connections for internet only, and WiFi connections for internet only. Please explore our website for additional information on these services. You might also discuss your specific needs with a Retail Service Provider for help defining a solution for those needs.

Who should I call to get signed up?

Interested parties can contact Benton PUD at 509-585-5374 or broadbandinfo@bentonpud.org or a Retail Service Provider to sign up for services.