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THE WORLD ON A STRING
From a school district partnership to residents and businesses, Benton PUD Broadband connects a community to high-speed Internet.
By Dave Turner

Nearly three years ago, Benton Public Utility District (PUD) Broadband began a partnership with the Kennewick School District to provide high-speed Internet services for the system’s administration building and five of its schools. Eighteen district schools have a broadband connection today, and all 21 campuses in the school system will be on Benton PUD Broadband’s fiber optic network this spring. The advanced network has been built out to be a robust resource for not only the school system, but also for residents and businesses across the community.

“We have 40-plus route miles of fiber in loop format around Kennewick as well as fixed wireless in the Badger Canyon, Canyon Lakes, and Thompson Hill areas” says Rich Nall, broadband systems engineer for Benton PUD Broadband.

The network provides hardwired Ethernet services community-wide and the latest Wi-Fi technology in selected areas. “In addition to serving businesses and residents with fiber and wireless access to the Internet, the Wi-Fi network supports transient or conventional access by the day or by the hour,” says Rich. “We’ve deployed this in the vicinity of Three Rivers Coliseum, between Hwy. 395 and Columbia Center Boulevard on Clearwater, and in downtown Kennewick,” he says.

As for the partnership with schools, Benton PUD Broadband’s initial involvement was an effort to bridge the digital divide. “We wanted to make sure that our community had maximum access, especially those who had none,” says Gary McCollum, manager of special projects for Benton PUD. “To no small degree, it’s about helping provide economic stability,” he says. “You have to have a high-tech base because that’s where the world is going—it’s where the world has gone.”

For the Kennewick School District, being plugged in to a cutting-edge fiber optic network has been a boon at every level. The wide area network (WAN) costs for the district have remained flat for the most part but speed has increased to five times what its former T1 access provided.

Before the fiber optic connection, getting support to solve computer problems at the district meant submitting a help-desk ticket and waiting several days for resolution. “Now we can phone the help desk, they access the PCs remotely, see what’s going on and fix it right away,” says Ron Cone, executive director of information technology for the Kennewick School District. It lets students, teachers and administrators get on with their prime directive—education—without the frustration of long waits and making do with less when it comes to technology.

The network is also helping with security, providing cameras at athletic facilities and other areas that allow security personnel to monitor them in real-time from remote locations. “It’s helped improve school safety,” says Cone.

What’s more, the infrastructure has allowed Cone to put in PowerSchool, a centralized student data system that, among other things, lets parents access student grades. “I’m not exactly popular with the students,” he says, “but parents love it.”

The district has saved thousands on phone costs with a voice-over IP network provided through Benton PUD Broadband, cutting 600 lines to 66 yet putting a phone in every classroom.

Cone says everyone—from teachers and administrators to students and parents—gain tremendous advantages from the technology. “This is a very important partnership.”

For more information:
Benton PUD
2721 W. 10th Ave.
Kennewick, WA 99336
(509) 582-1228
www.bentonpud.org