Talk to Us

If you have questions or concerns please feel free to contact us at questions@bentonpud.org. We would love to hear from you!

We Value Your Opinion!

Benton PUD wants to be sure that we continue to provide the service our customers need and deserve. Your opinion is important to us!

Customer Survey

Have you been in contact with someone from Benton PUD within the last year? Tell us what the reason for contact was and how satisfied you were...

Tell us your impressions of the Benton PUD
 
Disagree           Agree
1 2 3 4 5 6 7
Efficient and cost Effective
Valuable Expertise
Open about their decisions
Cares about the community
Keeping rates as low as possible
Wise choices for energy sources
I feel positive toward Benton PUD
 
 
Have you been in contact with someone from Benton PUD within the last year? Tell us what the reason for contact was and how satisfied you were.
 
NA Dissatisfied           Satisfied
0 1 2 3 4 5 6 7
New/Change Service
Power Outage
Help with Billing/Payment
Conservation Assistance
New/Change Service
Line Work
Tree Trimming
Questions/Concerns
Other
 
 
Overall, how satisfied are you with Benton PUD?
 
Dissatisfied           Satisfied
1 2 3 4 5 6 7
 
 
Do you feel well informed about Benton PUD?
 
Uninformed           Informed
1 2 3 4 5 6 7
 
 
How concerning is global warming for...
 
Don't Know Dissatisfied           Satisfied
0 1 2 3 4 5 6 7
You, personally
Our community
You, personally
 
Do you think Benton PUD is on the right track or wrong track when it comes to addressing the issue of global warming?
Right Track
Wrong Track
Don't Know
 
How important is it for Benton PUD to reduce its contribution to green house gases and global warming?
 
Not Important           Important
1 2 3 4 5 6 7
 
 
Benton PUD is currently meeting requirements for using renewable energy sources, as mandated by state law. Should we purchase more renewable energy sources, going beyond state mandates, possibly meaning higher rates?
No, oppose mandates
Slight increase
Moderate Increase
Meet Requirements
 
Benton PUD should focus future efforts on...
Not Serious           Very Serious
1 2 3 4 5 6 7
Protecting dams as the source of hydropower
Nuclear Power Education
Encouraging energy conservation
Providing financial incentives to encourage energy conservation
Purchasing more green energy sources
Practicing energy conservation within Benton PUD facilities
Utilizing energy efficient vehicles for operations
Educating customers on how to reduce greenhouse gas emissions
Providing analysis tools for customers to track their own carbon footprint
 
Please help us group responses to this survey…
18-24
25-34
35-44
45-54
55+
Grade School
High School
Some College
College Degree
Graduate School
Male
Female
Up to $125
$126 - $175
$176 - $225
over $225
Comments
**If you would like a reply to any of your comments on the survey, please include your email address in the comment box.
Security Code

To ensure validity and maximize response time, please type the 4 character security code into the box below.