Automated Meter Information

Benton PUD completed the installation of over 48,000 automated meters to our residential and commercial and agricultural customers in 2012.  The automated meters replaced old electromechanical meters enabling Benton PUD to provide better customer service, improve system performance and to operate more effectively.

These meters have many customer benefits.  By using the transmitted power quality information, the system helps pinpoint the location of outages and system performance issues, resulting in faster response to customers.  Customer service representatives are able to answer customer questions about their day-to-day electricity usage.  Analyzing daily energy consumption is also useful when home energy audits are conducted.

Benton PUD Frequently Asked Questions

• Frequently asked questions about our automated meters

Customer Rights Statement

• Customer Rights Statement

Meter Research and Study

Benton PUD contracted with Richard Tell Associates to perform a Smart Meter Radio Frequency (RF) study. The scope of work included taking a limited set of measurements on three residential installations of Sensus smart meters on homes, measurement at one apartment complex and measurements at one Tower Gateway Base Station.

Richard Tell Associates is a scientific consulting business focused on electromagnetic field exposure assessment, compliance with applicable standards and regulations on radiofrequency (RF) and power frequency fields and analysis and interpretation of electromagnetic fields.
Mr. Tell has 38 years of experience working on issues related to radiofrequency hazards.

Click here to see the full report – “An Evaluation of Radio Frequency Fields Produced by Smart Meters Used by the Benton PUD”.  7/26/12

Radio Frequency Research and Studies

If you have any questions about your meter or about Benton PUD's automated meters, please call Customer Service at (509) 582-2175 or fill out our online Contact Us form.