Protecting your private information is of paramount importance to us.  Private information includes that which has been provided during enrollment and any information contained in your bill.  The following sections outline our Privacy Statement.

We will limit the collection of personal and other information to the extent required by the Benton PUD application.  The customer may inquire as to the intent of the information collected.

Personal information is retained only as long as it is required by the Benton PUD application. 

We provide information about customer accounts or other personally identifiable data to third parties only when the information is necessary to complete a customer initiated transaction, or when the law requires disclosure.

We may share the aggregate (statistical) information with third parties without reference to individual information.

We may e-mail you on billing or service-related issues.  The e-mail address will not be disclosed to other parties for non bill related purposes.

The customer may review and modify his or her personal information at any time.

Credit card information is transmitted using SSL (Secure Sockets Layer) 128-bit encryption.

The Benton PUD Power Pay service automatically logs out the user after a certain period of time in order to protect personal information. 

We enforce appropriate access and physical controls to safeguard personal information in our processing environment.

We strictly adhere to all regulatory requirements with regard to privacy.

Company employees are educated on the importance of privacy and confidentiality.  Only those employees having a legitimate business reason can access account information. 

This Privacy Statement is restricted to the Benton PUD Power Pay system only.  It does not extend to operations inherent in other Internet processes.

In general, the Benton PUD web site can be visited without revealing who you are or any information about yourself.  Benton PUD’s web servers may collect the domain names, not the e-mail addresses, or visitors.  This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed and similar data.  Benton PUD uses this information to measure the use of our Site and to improve the content of our Site. 

There are times we may need personal information from you to correspond with you, to provide a service or in connection with a job application.  This information will only be collected when it is voluntarily submitted to us.