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SmartHub® is available

SmartHub® is easy to use and provides you more than just a payment option.  It lets you manage your account through a personal computer, smartphone or tablet.

Enroll in SmartHub® using the Benton PUD account number on your bill.  Once enrolled you will be able to explore the many services and information SmartHub® has to offer. Check out our series of videos to learn more about navigating SmartHub®.

If you questions or need help getting enrolled please contact us.

 

Reasons to enroll in SmartHub®

  • Make payments and manage your account information
  • Track your energy usage
  • Sign up for alerts via email or text
  • Sign up for Paperless billing and Autopay. 
  • It's easy to use on your computer, tablet or smart phone - free mobile app available

Download the SmartHub app

Get started today and see how to access your account from anywhere you are.

Sign up and enroll for mobile SmartHub now!

  1. DOWNLOAD SMARTHUB MOBILE APP

    • Visit your phone's app store and download the  SmartHub App by searching for Smarthub.
  2. CHOOSE YOUR SERVICE PROVIDER

    • Once the app is downloaded, you will be prompted to search for your power service provider. Type in "Benton PUD" and confirm.
  3. REGISTER FOR A BENTON PUD SMARTHUB ACCOUNT

    • To register, you will need to enter your account number on your bill, the last name on your account, and an email address. You'll also need the mailing zip code or amount of your last bill.
  4. LOG IN TO SMARTHUB ACCOUNT

    • Once you've registered your account, log in to the Benton PUD SmartHub app. There you will see a variety of services offered including billing history, payment options, electric usage information and much more!
 

Not on Mobile?
Sign up from your web browser today!

  1. VISIT SMARTHUB LOGIN PAGE

    • Visit the SmartHub login page. You can access it from the home page in the "Manage your account" box or from the "Enroll / Sign in" at the top of every page.
  2. SIGN UP TO ACCESS AS A NEW USER

    • To register, you will need to enter your account number on your bill, the last name on your account, and an email address. You'll also need the mailing zip code or amount of your last bill.
  3. LOG IN USING TEMPoRARY PASSWORD

    • Log in using the temporary password provided in the registration confirmation email you receive and set your own password. Be aware that passwords are case sensitive. After you have enrolled, you’ll use the same email address and password each time you login.
  4. CREATE A SECURITY PHRASE

    • The security phrase will be required to complete a number of processes in SmartHub.

SmartHub "How To's"

 

Install Smarthub

 

This video shows how to install SmartHub on an iOS (iPhone, iPad, etc.) device and create a new account or access an existing one.

  View for Android

Pay your bill

 

This video demonstrates how to pay your bill from an iOS (iPhone, iPad, etc.) device.

   View for Android    View for Web browser

Manage Payment Methods

 

This video shows how to Manage Payment Methods on an iOS (iPhone, iPad, etc.) device.

View for Android    View for Web browser

Manage Automatic Payment

 

This video shows how to manage Automatic Payments on an iOS (iPhone, iPad, etc.) device.

View for Android    View for Web browser

Manage Notifications/Alerts

 

This video shows how to manage Notifications/Alerts on an iOS (iPhone, iPad, etc.) device.

View for Android

Review Usage Data

 

This video demonstrates how to review usage data on an iOS (iPhone, iPad, etc.) device.

View for Android

Report An Issue

 

This video shows how to report an issue from an iOS (iPhone, iPad, etc.) device.

View for Android    View for Web browser

Use News Feature

 

This video shows how to use the News feature on an iOS (iPhone, iPad, etc.) device.

View for Android

SmartHub Tutorial Playlists

View a playlist of all the tutorial vidoes for your device below.

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