Manage Your Account

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smart-hub-menu-icon.png Sign up for Paperless billing

Signing up for Paperless billing is easy.  Enroll or log in to SmartHub® and choose to turn off paper bills.

Sign up today!

Commmission overview.png Change your bill due date

Is your bill due date convenient for you?  If not, let us know.  We can change it.

To request a change to your bill due date, your account balance must be current and you will need to choose a day of the month that is convenient for you to pay your bill.  The bill due date can only be changed one time per year.  Due to weekends and holidays, your bill due date may fluctuate beyond your requested date. 

When you receive your first bill after the due date change, your billing period will be different which could cause proration of some charges on your bill.  This will only occur on the first bill.

To choose your bill due date, please log in to SmartHub or call us at (509) 582-2175.

Commmission overview.png Learn more about why your usage has been so high

Got a high bill and would like to know why? Our energy efficiency advisors can help you locate the causes of high bills.

Enroll or log in to SmartHub® and go to Contact Us. 

Find out more about what costs go into your bill

View our bill calculator to  understand the costs associated with their monthly bill.