Utility Scam Awareness Day is promoted by Utilities United Against Scams (UUAS), a consortium of more than 100 electric, natural gas and water utilities across the country formed to raise awareness and educate customers about scams.
Many electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams each day. Scammers typically use phone, in-person, and online tactics to target customers. Signs of potential scam activity include threats to disconnect service and request for immediate payment with a prepaid card.
The four local utilities will continue to help spread awareness of the suspicious behaviors and the evolving tactics that scammers use to target customers. It is important that customers call their utilities directly to check on the status of their accounts if they are ever unsure about the authenticity of a caller or the identity of a service worker, or if they suspect any fraudulent activity.