Public Power
As your local public power utility, Benton PUD takes pride in being your trusted energy partner and providing you the following benefits: Low Cost Service – All of our revenues are used to run the utility – there is no profit in our rates. Our customer’s bills have remained below the benchmark of other utilities within the Northwest, including both PUDs and Investor-Owned Utilities.
Local Ownership & Control – Our customers are our owners. We are governed by a local three-person Commission that you elect. They must balance the needs of multiple stakeholders input and state and federal regulations, but in the end you have a voice in decisions made by the utility.
Excellent Customer Service – We take pride in serving our customers. We strive to not only meet but to exceed your expectations, and this is reflected in the high customer satisfaction scores you routinely give us on our customer surveys.
Reliability – Our number one priority is keeping the lights on. We achieve this through system planning and maintenance, including investment in infrastructure. If something does go wrong – lightning strikes, wind knocks down trees, or equipment fails – our crews are on call around the clock to quickly restore your power. |
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